Fidelity Communications

Fidelity Communications - E-Mail Migration - v2


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Settings for Email beginning December 1, 2015

Step #1

Before proceeding with the following, please be sure you are on a Wifi network, and not connected to a cellular data network. (Fidelity will not be responsible for any charges you may incur if using a cellular network connection.)

Step #2

Please follow the link below for personalized help.

https://emailhelp.rackspace.com (Opens in New Window)


For advanced users, click here for specific settings:

For advanced users, simply change your server and port settings to the ones listed below:

Incoming IMAP Server:

secure.emailsrvr.com Port: 993


Or

Incoming POP3 Mail Server:

secure.emailsrvr.com Port: 995

Outgoing SMTP Mail server

secure.emailsrvr.com Port: 465


For your username, be sure to use your FULL email address (ie: user@fidnet.com or user@fidmail.com)


Step #3

We recommended to disable notes as some customers incurred overage charges from notes being enabled and continuously syncing. Click Here for Disable Notes Settings


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